Shipping policy

All orders over $45 are eligible for free ground shipping in the continental United States!

If you need your order faster than ground, which typically takes 5-7 business days, there is an expedited shipping option that you can choose. The expedited option takes 2-3 business days and does not qualify for free shipping. 

Keep an eye on your inbox! Within 48 hours of receiving your confirmation email, you’ll get a second email with your tracking number. This will let you follow your package’s journey every step of the way.

Just a heads-up: shipping times may vary depending on your location and the shipping method you selected.

No shipping outside the continental United States.

For any questions, contact CustomerService@BigCanyonPet.com